Highly Regarded

Awards & Associations

5/5

"Premier 1 is the best service around!"

Positive: Responsiveness

Premier 1 is the best service around! We had a plumbing issue in our main sewer and they sent out Ricky who was incredibly knowledgeable and polite! No need to look at any other company Premier 1 has you covered 100 percent!

Service: Plumbing pipe repair

Brielle Fey

5/5

"Turned out the project was a bit bigger than expected - they were going to have to saw into the house from outside to get to the leak and replace old rusted pipes. Came home 5hrs later with no leak, a clean kitchen, and a seamless re-patch on the outside."

Kevin and his team came the same day and within 2hrs of calling. Turned out the project was a bit bigger than expected – they were going to have to saw into the house from outside to get to the leak and replace old rusted pipes. Came home 5hrs later with no leak, a clean kitchen, and a seamless re-patch on the outside. Total pros.

Dave B.

5/5

"I cannot stress enough how Kevin's professionalism and courtesy stand out from the rest. He arrived on time, communicated with us every step of the way, and even worked around our toddler's nap schedule!"

We needed to hire a plumber to reinstall an improperly placed shower valve in our newly purchased home as well as several other plumbing issues. A coworker recommended Premier 1 Plumbing. Kevin assessed the issues and provided us with a reasonable and fair quote for the work.We have taken on a number of projects in our house and worked with many different contractors. I cannot stress enough how Kevin’s professionalism and courtesy stand out from the rest. He arrived on time, communicated with us every step of the way, and even worked around our toddler’s nap schedule! I plan to call Premier 1 Plumbing for any and all plumbing issues that may come up in the future. Highly recommended!

Kimberly N.

5/5

"Kevin and his team got out to our house and fixed the issue within minutes. His communication is great and his service was better than I expected."

Kevin and his team got out to our house and fixed the issue within minutes. His communication is great and his service was better than I expected. Thank you, Kevin! I will highly recommend you to my neighbors.

Robin M.

5/5

"Kevin and his team were outstanding. My house was a mess, and they walked me through the necessary repairs which were quite complicated, but they never upsold me."

Kevin and his team were outstanding. My house was a mess, and they walked me through the necessary repairs which were quite complicated, but they never upsold me. I had a massive repiping project of my whole home that turned into a secondary need for electrical work in my old home Plus, they customized the features I wanted every step of the way. Many plumbers have cheated me before, but they have not.

Mark P.

5/5

"It was super easy to make an appointment, the woman I spoke with was very friendly, communicative, and answered all of my questions. The guys showed up right on time and were super friendly."

I was having problems with my garbage disposal and came across Premier 1 Plumbing Burbank. They had great reviews and I decided to give them a shot. It was super easy to make an appointment, the woman I spoke with was very friendly, communicative, and answered all of my questions. The guys showed up right on time and were super friendly. Instead of doing a more expensive job, the guys’ gave me other options. They fixed the disposal and saved me money. I highly recommend

David C.

5/5

"I will say they were polite and dedicated to making sure my situation got fixed."

They were really good with responding back to a quote on fixing a toilet in my house. It was reasonably priced and taken care of. I will say they were polite and dedicated to making sure my situation got fixed.

Andre M.

5/5

"Amazing service! Very responsive and easy to coordinate with, they came and were so speedy, very nice, and helpful."

Amazing service! Very responsive and easy to coordinate with, they came and were so speedy, very nice, and helpful. Thank you so much, would highly recommend!

Michelle W.

5/5

"I was exceptionally happy with Premier 1 Plumbing. As a matter of fact, I don t use anyone else when I have plumbing issues at the house. They came the next day when I needed them urgently, and fixed three problems in one day."

I was exceptionally happy with Premier 1 Plumbing. As a matter of fact, I don t use anyone else when I have plumbing issues at the house. They came the next day when I needed them urgently, and fixed three problems in one day they called in a second guy to fix what needed to be done so that I didn’t have to wait. I keep a list of my favorite handymen and technicians and they are at the top!

Morri R.

5/5

"On time, did the job; gave me a "heads up - we're on the way" call which is always helpful."

Friendly, professional service. On time, did the job; gave me a “heads up – we’re on the way” call which is always helpful. No complaints!

Ellen L.

5/5

"No hassles, extremely professional. Advised on things that will eventually need to happen in the future so I can plan and save up for it."

No hassles, extremely professional. No upsell. Advised on things that will eventually need to happen in the future so I can plan and save up for it.

Adam E.

5/5

"We agreed on a time, the plumber showed up right at the start of the window and within minutes had my drain back to full working order. Their pricing is fair, the staff is very nice and I would not hesitate to hire or recommend them."

Premier 1 contacted me right after I submitted my request. We agreed on a time, the plumber showed up right at the start of the window and within minutes had my drain back to full working order. Their pricing is fair, the staff is very nice and I would not hesitate to hire or recommend them.

Christopher S.

5/5

"They explained everything that needed to be done before starting the work along with an estimated cost which wound up being lower than what was originally quoted. I highly recommend this company!"

The service was amazing. Not only were the plumbers courteous but the head of the company Kevin made sure to be on-site to double-check that everything was running smoothly. They explained everything that needed to be done before starting the work along with an estimated cost which wound up being lower than what was originally quoted. I highly recommend this company!

Satisfied Customer

5/5

"I greatly appreciate their commitment to making sure the issue was resolved. I would highly recommend them!"

They did come out again on Saturday, took their time to trace where the knocking noise in the line is still coming from, and fixed it. I greatly appreciate their commitment to making sure the issue was resolved. I would highly recommend them!

Mazen S.

5/5

"They provided an epoxy liner for our main sewer line ~ the work was done quickly and efficiently."

They provided an epoxy liner for our main sewer line ~ the work was done quickly and efficiently, and it was a pleasure working with Kevin, the owner.

Mary A.

5/5

"They performed a trench-less pipe liner for my home, with high-tech equipment. Great customer service!"

They performed a trench-less pipe liner for my home, with high-tech equipment. Great customer service, and very professional!

Denise M.

5/5

"If I weren't leaving the state, all my plumbing business would go to him!"

Kevin was incredibly helpful to me in deciding on a home purchase. If I weren’t leaving the state, all my plumbing business would go to him!

Chris S.

5/5

"Premier 1 is the best service around! We had a plumbing issue in our main sewer and they sent out Ricky who was incredibly knowledgeable and polite!"

Premier 1 is the best service around! We had a plumbing issue in our main sewer and they sent out Ricky who was incredibly knowledgeable and polite! No need to look at any other company. Premier 1 has you covered 100 percent!

Brielle F.

5/5

"After a couple of minutes of having a walk-through with Kevin and he explained everything detail by detail. He gave us options. From the less costly to the full replacement for our drains. They got started the next day!"

I’m usually very particular when it comes to contractors. I called Premier 1 and got a hold of Denise. We needed a plumber to take a look at our drains under the crawl space. A few years ago we had another company that stated we needed all drains replaced with plastic pipe due to corrosion on our cast iron pipe. ( our home is over 90+ years old) so we wanted the right person to take over that project. The next morning Kevin arrived at 9 am with his worker Jose. THEY BOTH ARRIVED wearing gloves, masks, and shoe covers. Made us feel safe during this pandemic that we are experiencing at the moment. After a couple of minutes of having a walk-through with Kevin and he explained everything detail by detail. He gave us options. From the less costly to the full replacement for our drains. They got started the next day and had 2 guys on the project. Ricardo the foreman was in charge of the project with Fernando. He kept us updated every step of the way. They finished in 1 day. they also showed us the pipe of our existing pipe which was very nice that they do that. Overall we had an amazing experience with Premier 1 Plumbing. And a big shout out to Denise in the office! for making things a lot easier for us with emailing and scheduling. After the project was done Denise send us a final invoice including pictures of the before/after for our records. Thank you Premier 1!

Satisfied Customer

5/5

"Premier 1 Plumbing came to the rescue on the 4th of July! Every company I called went straight to voicemail, but Denise answered the phone right away!"

Premier 1 Plumbing came to the rescue on the 4th of July! Every company I called went straight to voicemail, but Denise answered the phone right away and sent Jose to my house in about 1 hour. Jose did a great job and was very clean and organized. They are my new go-to plumbing company.

Nicky L.

5/5

"We called Premier 1 to inspect my parent's drains next to their swimming pool that were not draining properly. Ricky came out and performed an excellent job fixing the drain."

We called Premier 1 to inspect my parent’s drains next to their swimming pool that were not draining properly. Ricky came out and performed an excellent job fixing the drain. We will definitely be calling them again in the future.

Allen C.

5/5

"If you are looking for any large sewer or drain repair company, look no further! Call Premier 1 Plumbing. They took care of all our drain and sewer issues we have been having for a while."

If you are looking for any large sewer or drain repair company, look no further! Call Premier 1 Plumbing. They took care of all our drain and sewer issues we have been having for a while. Kevin and his team are professional and ready for any job large or small. I’ve used them for multiple projects. Thank you!

Alice G.

5/5

"Kevin arrived in less than 1 hour but before that, he gave her pricing before he started the job. He even contacted me directly. I really appreciate his professionalism. He told me exactly what was going on so we can all be on the same page."

I’m leaving a review for my Mother, she is an elderly person and she called Kevin out of desperation because her toilet backed up everywhere. Kevin arrived in less than 1 hour but before that, he gave her pricing before he started the job. He even contacted me directly. I really appreciate his professionalism. He told me exactly what was going on so we can all be on the same page and most important not take advantage of an elderly woman! Premier 1 you got my business. I’ll be calling you for my sewer replacement once the covid-19 mayhem is over!

Stone P.

5/5

"Premier 1 came over late at night for a water main emergency. Thank you for the quick response and amazing work done."

Premier 1 came over late at night for a water main emergency. My front yard just started to leak water everywhere. Ricardo and Jose showed up. They took 3 hours to fix the leak. Thank you for the quick response and amazing work done.

David C.

5/5

"I had an emergency with my sewer. I gave Kevin a call directly. His team showed up promptly."

I had an emergency with my sewer. I gave Kevin a call directly. His team showed up promptly. They are a very professional and knowledgeable group! They took care of the problem ASAP. I highly recommend them for your plumbing needs!

Brittany H.

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